Relationship-Centered Communication Skills for Racial Equity in Healthcare

Kalmanovitz Library Lange Room 5th floor 530 Parnassus Ave San Francisco

Facilitated by Kara Myers, RN/CNM , Denise Davis, MD and Anna Meyer, MD

8am-12pm

Course Description:

This half-day workshop will build upon the prerequisite one-day fundamental relationship-centered communication (RCC) workshop by applying RCC skills to promote racial equity in healthcare. We will explore the impact of stereotype threat and unconscious racial bias on communication between patients and other members of the health care team. Participants will employ role-play to apply RCC skills as both preventative and restorative strategies in combatting racism. Participants’ own cases will be simulated to enhance relevance and direct application of the workshop content.

Objectives:

Participants will:

  1. explore the impact of their identities and unconscious racial biases on interactions with patients.

  2. practice applying RCC skills to prevent the negative effects of stereotype threat and unconscious racial bias in their interactions with patients.

  3. practice applying RCC skills to build or restore relationships when stereotype threat and unconscious racial bias have negatively impacted patients.

  4. develop an action plan that supports application of skills in clinical and/or team contexts.

Questions? email: [email protected] or [email protected]